Warranty Bill
30 Days Full Refund Return Policy
Undamaged items with package can be returned within 30 days with receipt of shipment to receive a full refund. If the reason for return isn't quality-related, the customer need to pay the return shipping costs.
One-Year Warranty for Quality-Related issues
If there are any quality-related issues on our products within 1 year, you may contact us to request a REPLACEMENT or REFUND.
This warranty DOES NOT apply to the following:
• Damage caused by accident, tampering, vandalism, abuse
• Damage caused by incorrect installation
• Warranty expired
When you encounter the following situation, please feel free to contact us:
03
When the product you received is defective
A). Keep your Viozon product handy for troubleshooting
B). Send the product defect pictures or videos and your order number to our service email
01
When you don't know how to install or use Viozon products
02
When you want to know more about other Viozon products
Adaptability
Our simple and functional design fits any type of office setting and unique style.
Fast, Free Shipping
Fast shipping for your package and 30-days hassle-free returns.
Customer Service
We can answer your questions on UTC+8 from 9:00 am to 6:00 pm Monday to Friday.
Secure Payment
We accept Shop Pay, Amazon Pay, and Apple Pay- We Got You Covered